Privacy Policy
At Nexech, we are firmly committed to protecting your privacy. Our primary goal is to ensure the data security of all individuals using our services while fulfilling our responsibilities regarding the protection and security of personal data at the highest level. This Privacy Policy outlines how our brand collects, uses, stores, and safeguards personal data, user rights, and other essential privacy-related information. Nexech is committed to conducting all its activities in compliance with the provisions of this Privacy Policy.
Effective Date: December 5, 2024
1. Scope
This Privacy Policy applies to all services provided by Nexech, including digital solutions. Our policy is based on our commitment to protecting the privacy of our customers, partners, and all visitors.
2. Data Collected
We collect the following types of data through third-party software (Google Firebase, Google Analytics, and Meta App Events) to provide certain services and enhance the customer experience:
Technical Data: Technical data such as IP addresses, device identifiers, browser information, and user behavior analytics collected through cookies and similar technologies.
Anonymous Data: Information on overall interaction rates, real-time active user counts, geographic locations, and software update statuses on user devices.
Personal Data: Personal data, such as email addresses, is collected only when you register for services like newsletters.
The third-party services we use (Google Firebase, Google Analytics, Meta App Events, Google Ads, AppLovin, Meta Audience Network, Unity Ads, Appodeal, AdColony) have their own privacy policies. Any unauthorized data collection by these services beyond our knowledge is entirely outside our responsibility.
3. Purpose of Data Processing
The data collected is processed for the following purposes:
Service Delivery: Meeting user demands, ensuring our services align with needs, and completing projects.
Communication and Notifications: Providing service updates, customer support, and campaign notifications.
Customer Relationship Management: Ensuring customer satisfaction, evaluating feedback, and improving quality.
Legal and Regulatory Compliance: Acting in accordance with legal regulations and fulfilling requested legal obligations.
Development and Analysis: Using anonymized data to analyze user behavior and improve our services.
4. Cookie Policy
Cookies are used to improve user experience and enhance site performance. Although data collected via cookies is not personal information, users can restrict cookie usage through browser settings.
Mandatory Cookies: Necessary for the basic functionality of websites or web-based interfaces of our software.
Analytical Cookies: Help us understand user behavior and improve our services.
Marketing Cookies: Used to deliver ads tailored to your interests and may be shared with third-party providers.
The third-party services we use (Google Firebase, Google Analytics, Meta App Events, etc.) have their own privacy policies. Unauthorized cookie collection or sharing by these services is outside our responsibility.
5. Data Sharing
User data may be shared with third parties under strict security and privacy priorities, and only in the following circumstances:
Business Partners and Suppliers: Shared with partners and third-party providers to deliver services.
Legal Requirements: In cases of mandatory legal requests, such as court orders or official demands.
Mergers or Sales: In the event of mergers, acquisitions, or asset sales.
Third-party services (e.g., Google Firebase, Google Analytics, etc.) have their own privacy policies. Unauthorized data sharing by these services is outside our responsibility.
6. Data Retention Period
Collected personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the retention period ends, the data is securely deleted or anonymized.
7. Data Security
We implement robust security measures to protect your data. (Security measures are provided by Google Firebase, Google Analytics, Meta App Events, etc.) These measures include:
Encryption: Data is protected with secure encryption methods during transmission and storage.
Authorization and Access Controls: Only authorized personnel can access data, ensuring secure processing.
Regular Security Tests: Periodic security tests and audits are conducted to ensure data safety.
8. External Links
Our applications and/or websites or social media profiles may provide links to other services or sites. Nexech is not responsible for the data collected, used, or shared by these linked services.
9. Online Purchases
Nexech may offer applications, services, and/or products for a fee regionally. We use third-party payment systems like Google Play Store or Yapı Kredi Link Payment. Users are responsible for reviewing the Privacy Policy of the payment provider named on the payment screens to understand how payment information (card details, phone numbers for mobile payments, etc.) is collected or used.
10. Policy Updates
This Privacy Policy may be updated based on business processes and legal regulations. Updates will be communicated via our website or software. Changes to the policy take effect immediately upon publication.
11. Contact Information
If you have any questions or requests regarding this Privacy Policy, you can contact us through the following channels:
Email: support@nexech.com
WhatsApp Live Chat: +90 850 303 76 82